Why Shop From McQueen Jewelry?
Our customers know that quality, value, and convenience are synonymous with our name. Through our years of unparalleled service, it's clear that we're dedicated to providing our customers the best possible shopping experience. Our rigorous standards drive us to offer new and unique products at an exceptional value. And whether you're shopping for yourself or someone else, we know you'll have confidence in your shopping experience and the product.
To get to know us a little better, we thought we'd share a few more things to love about us:
Selection & Quality
McQueen Jewelry offers thousands of combinations in diamonds, as well as a large selection of fine jewelry. All of our jewelry is handcrafted by certified diamond setters in our state of the art facility in Los Angeles, California.
McQueen Jewelry offers a certificate with every purchase issued by an independent gemological laboratory. We only source reputable laboratories who are experienced in jewelry appraising and have established themselves as a valuable resource in the industry.
We ensure that every diamond is mined and processed to the highest ethical standards, in accordance with government-mandated guidelines. We foster relationships with only legitimate, regulated diamond suppliers, and follow a zero-tolerance policy against conflict diamonds. For more information, please see our 100% Conflict-Free Diamonds Policy.
Our goal is to provide our customers with superior products at the lowest possible prices. At McQueen Jewelry we work hard to offer exceptional products at unbeatable prices. For more information, please see our Wholesale Diamonds Page.
McQueen Jewelry will match the price if you find a lower price on an identical available product at a local retail competitor's store or online. Simply let us know when you are making your purchase or during the return and exchange period.
Free Insured Shipping
We use the industry's most trusted carrier services, including UPS, FedEx, and USPS, to ensure that your package is delivered promptly and safely. We insure every package for its full purchase value until the recipient signs for delivery, so you'll enjoy complete peace of mind during shipment. For more information, please see our Shipping Policy.
No Sales Tax
Enjoy shopping for your new piece of jewelry without paying any sales tax. This is another way you are saving by shopping from McQueen Jewelry. We are however required to collect sales tax for items being shipped within the state of California.
30-Day Return Policy
Our 30-day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with an exchange or refund. For more information, please see our 30-Day Return Policy.
Our knowledgeable and friendly diamond and jewelry consultants are here to give you no-pressure advice and guidance, and answer any questions or concerns you might have. Our goal is to satisfy every single one of our customers by providing personalized service. Feel free to contact us at 1-800-395-5542 or email us at customerservice@McQueenJewelry.com to have someone assist you with your purchase.
We want you to be 100% satisfied with your purchase and will help you along in the shopping process to ensure you purchase the exact item you've always wanted. If there is anything we can do to make the experience better, please let us know.
Lifetime Exchange Policy
Choose an item that you can comfortably afford right now knowing that you can upgrade or exchange it for a new item on our website with a credit for the original purchase price. For more information, please see our Lifetime Exchange Policy.
Each product we sell is subject to rigorous quality control inspections. If you ever encounter an imperfection, one of our expert jewelers will inspect it. If the defect is a result of the manufacturing process, we'll replace it with another item or repair it at no cost to you. For more information, please see our Lifetime Warranty Policy.
Lifetime Care & Maintenance
All jewelry pieces sold on McQueen Jewelry are hand selected and handled with care by our master gemologists. We provide free cleaning and maintenance services for the life of your fine jewelry. For more information, please see our Lifetime Warranty Policy.
McQueen Jewelry uses Secure Sockets Layer (SSL) encryption technology and Authorize.net processing to ensure a safe, secure online shopping experience. This leading source of Internet security technology provides peace of mind by encrypting all transactions and financial information and authenticating our site each time you visit. For more information, please see our Secure Shopping Page.
Better Business Bureau
As a proud member of the BBB, McQueen Jewelry has a proven track record of abiding by the organization's high standards of respect, ethics, and customer service.
Have any questions or concerns?
Contact us at (800) 395-5542