All of our diamonds are evaluated and certified by independent gemological laboratories. Each item is shipped with a gemological report detailing the diamonds characteristics and is appraised for the current market value. The report is assigned a unique serial number for authentication and signed by a master gemologist.

If requested, McQueen Jewelry can fax the certificate to your insurance company on your behalf so that your purchase will be insured at the time you receive your item.

Each item is securely packaged, fully insured, and shipped via UPS®, FedEx®, or USPS®, with a signature requirement to ensure that your jewelry purchase arrives safely at your door. Your order will arrive in a discreetly marked package so your secret will be safe. Expedited shipping arrangements are available for an additional fee. We also offer free USPS First-Class Mail shipping on all purchases being shipped within the continental United States. All McQueen Jewelry orders arrive beautifully packaged in one of our specialty jewelry gift boxes. Orders over $5,000 come with a premium, wooden jewelry gift box.

For more information about our shipping policy, CLICK HERE.

For more than 25 years, McQueen Jewelry has demonstrated a commitment to providing high-quality diamonds, jewelry, and superior service. We stand behind each of our products with customer-friendly policies designed to ensure your satisfaction and make McQueen Jewelry your lifelong jeweler of choice. In the rare event that you find an imperfection or defect, we invite you to send it back to McQueen Jewelry to be inspected by one of our master jewelers. If the defect is determined to have occurred during the manufacturing process, we'll replace or repair the item at no cost to you. If McQueen Jewelry determines that the damage was due to normal wear-and-tear, we will repair the product at cost.

For more information about our Lifetime Warranty, CLICK HERE.

Purchase your diamond jewelry risk-free and with 100% confidence that you can upgrade it at any time and redeem the original price you paid for it. Choose an item that you can comfortably afford right now knowing that you can upgrade or exchange it for a new item on our website with a credit for the original purchase price.

For more information about Lifetime Upgrades, CLICK HERE.